MILWAUKEE 414-266-1893 • M-F 8am to 8pm, Sat 9am to 3pm
MEQUON 262-236-7722 • M-F 9:30am to 5:30pm
NEW BERLIN 262-432-7613 • M-F 9am to 8pm, Sat 9am to 3pm
WEST ALLIS 414-337-3333 • M-F 8am to 4:30pm

Skywalk Mequon

Under the supervision Skywalk Pharmacy-New Berlin, Skywalk Mequon is our second remote dispensing site offering similar services as our other locations closer to home for families in the North Shore area. Skywalk Mequon is staffed by our highly skilled technician who will assist patients and their families with prescription, over-the-counter medications, and specialty products. We utilize state-of-the-art equipment and cutting-edge technology to communicate with team at Skywalk Pharmacy-New Berlin and our parent location, Skywalk Pharmacy – Milwaukee.

We strive to provide you with the best service in a manner that’s convenient for you. We strive to provide the best care possible, and telepharmacy technology helps us offer more convenient pharmacy access for our patients.  All patients are required to consult with a pharmacist, either in person or web camera, prior to the technician dispensing the medication.

What is telepharmacy?

 Telepharmacy is defined as the delivery of pharmaceutical care via telecommunications to patients at a distance, or in areas where they may not have direct contact with or access to a pharmacist.

Think of a telepharmacy as an extension of our pharmacy closer to you. Telepharmacy can be used to provide better access to the expertise of a pharmacist, and in turn, a pharmacy location closer to you.

How does telepharmacy work?

A retail telepharmacy is a licensed brick-and-mortar pharmacy staffed by a Certified Pharmacy Technician. Prescriptions are prepared by the Certified Pharmacy Technician, then each prescription is reviewed by the managing pharmacist located at another pharmacy.

Telepharmacies operate in the exact same manner as traditional pharmacies, except the final medication verification and patient counseling are provided by the off-site pharmacist. If you wish to receive counseling, the pharmacist is always available through a HIPAA-compliant live-video system. Imagine the traditional pharmacy as the hub and the telepharmacy as a convenient location that offers you, the patient, better access to pharmacy care services.

Check out our video on how telepharmacy works!

Is telepharmacy safe and secure?

Telepharmacy is a safe practice of pharmacy, and advances in modern technology allow remote-dispensing software to ensure the highest level of safety and security for patients, pharmacists and technicians. In a study performed as part of the North Dakota Telepharmacy Project, remote-dispensing sites, or telepharmacies, reported a lower overall medication dispensing error rate than standard, traditional pharmacies.

TelePharm, the telepharmacy software used within our pharmacies, stores all data inside of secure, HIPAA-compliant servers. Their team maintains a closed and encrypted system, ensuring that they meet all the requirements of HIPAA compliance. They also use 256-bit SSL encryption, the industry standard for protecting patient health information.

For more information about telepharmacy, visit telepharm.com/learn

 

Located in Children’s Hospital of Wisconsin Mequon Clinic:

1655 W Mequon Rd
Mequon, WI 53092
P 262-236-7722

Hours:

Open Monday – Friday 9:30am to 5:30pm
Closed Saturdays, Sundays, and Holidays

Driving Instructions:

Located at the intersection of Mequon Road and Market Street. Approximately 1/2 mile west of I-43 on the south side of the road.